Equal Employment Manager

As an Equal Employment Manager in the NASA Office of Diversity and Equal Opportunity, you will provide advisory services and oversight on a wide range of complex EEO complaint matters and exercise broad knowledge of civil rights law and precedent case-setting decisions governing federal complaint processing. You will plan, direct, and evaluate complaint program objectives under provisions of Public Law, Executive Orders, EEOC, MSPB, DOJ, and NASA regulations and directives.

This job is open to

• Career transition (CTAP, ICTAP, RPL)
  Federal employees who meet the definition of a “surplus” or “displaced” employee.
• Family of overseas employees
  Family members of a federal employee or uniformed service member who is or was, working overseas.
• Federal employees – Competitive service
  Current or former competitive service federal employees.
• Individuals with disabilities
• Land & base management
  Certain current or former term or temporary federal employees of a land or base management agency.
• Military spouses
• Peace Corps & AmeriCorps Vista
• Special authorities
  Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
• Veterans

Clarification from the agency

Veterans who are eligible for Veterans Recruitment Act (VRA), Veterans Employment Opportunity Act (VEOA), who are 30% or more disabled, or disabled veterans who have completed a VA training program This position is also open to: – Current permanent federal employees of an excepted service agency with an OPM interchange agreement – NASA term employees with conversion eligibility under the NASA Flexibility Act of 2004.

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Duties

• Administers the Equal Employment Opportunity (EEO) complaints program. Ensure fair and prompt processing, investigation, and resolution of complaints. Verify accuracy of complaints-related data and reports.
• Serves as the primary advisor to the Office of Diversity and Equal Opportunity (ODEO), Deputy Associate Administrator on matters related to all EEO complaint activity within the Agency.
• Advises and assists the Deputy Associate Administrator in program planning, management, and policy development for the ODEO, Complaints Management Division related to HR, budget, management controls, procedures and other administrative areas.
• Provides authoritative interpretations of new/modified legislation or guidance materials such as the U.S. Code, decisions and rulings from the Equal Employment Opportunity Commission (EEOC) and the Merit Systems Protection Board (MSPB).
• Maintains EEO complaint information and statistics. Researches and compiles appropriate data and reaches conclusions as to adequacy of the complaint program for the Agency. Provides reports, case and trend analyses for executive leadership.
• Prepares various information papers/briefs. Ensures timely submission of required EEO reports to the EEOC and other Federal agencies.
• Serves as Office of Diversity and Equal Opportunity lead for monitoring and tracking EEO counseling, formal complaint processing, selecting and providing ongoing complaint processing training and technical guidance to the EEO enterprise staff.
• Prepares acceptance/dismissal decisions, reviews and prepares report of investigation transmittals, etc. ensuring all are thoroughly written and supported by the record and are consistent with EEOC case law and NASA policy.
• Plans work by subordinates, sets and adjust priorities and prepare schedules for completion of work. Assigns work, based on priorities, selective consideration of the difficulty and requirements of the assignment and employee capabilities.
• Performs a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees.
• Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champions NASA’s commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity and teamwork.

Requirements

Conditions of Employment

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background investigation.
• Current Federal employees must meet qualifications, time in grade, and 90 days after competitive appointment requirements by the closing date of the announcement.
• Financial Disclosure, Drug Testing, and/or the Travel Requirements for this position may differ and be required based on the duty location/NASA Center requirements.
• This position may require a one year supervisory probationary period.
• The location will be determined upon selection but must be at one of the locations indicated within the announcement.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

To qualify at the GS-15 level, you must have one year of directly related specialized experience equivalent to the GS-14 level:

• Applying expertise in the concepts, principles and regulatory framework of equal employment opportunity;
• Planning, managing, or evaluating an EEO complaints program and developing associated policies, procedures or actions supporting continuous improvement in complaint program efficiency and effectiveness;
• Conducting legal research, analysis, and writing final agency decisions or legal motions;
• Leading a team and providing program guidance and interpreting policies, procedures, guidelines, goals, and objectives.

Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA’s guidance on the use of AI tools during the application process.

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

If you are a current federal employee, you must meet applicable time-in-grade requirements to be considered eligible for this position. To be eligible, you must have completed a minimum of 52 weeks in a position no more than 1 grade lower than the advertised position. (Please submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. If your eligibility for both merit promotion and/or time-in-grade cannot be determined, your application will be rated ineligible.)

Note: Time-in-grade requirements also apply to applicants who have held a non-temporary, competitive service GS position in the past year.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:

– Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.

– Be well qualified for this position to receive consideration. Candidates rated in the ‘Best Qualified’ category are considered well-qualified. Please see ‘How You Will Be Evaluated’ for more information.

– Submit proof that you meet the requirements for CTAP/ICTAP as indicated in ‘Required Documents’

For additional information about CTAP/ICTAP eligibility, click here – https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

Qualified NASA term employees who have term conversion eligibility (Term Appointments | NASA) under the NASA Flexibility Act of 2004 will be referred and considered equally with other NASA permanent employees under internal competitive placement procedures.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

• Administrative Law
• Decision Making
• Equal Opportunity Management
• Planning and Evaluating
• Problem Solving
• Technical Competence
• Written Communication

NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Under NASA’s quality grouping process, applicants will be assessed on the position competencies and placed in one of three groups identified and defined below:

• Best Qualified Group – Applicants who demonstrate a superior level of all evaluation criteria.
• Highly Qualified Group – Applicants who demonstrate a satisfactory level of the evaluation criteria.
• Qualified Group – Applicants who demonstrate the basic qualifications, with general knowledge, skills, and abilities.

Candidates eligible for ICTAP/CTAP, reemployment priority or priority consideration will be referred before other candidates, as necessary. If no such candidates apply or are eligible to be referred, the following candidates will be sent to the hiring official for employment consideration:

• Best Qualified merit promotion candidates. Highly Qualified merit promotion candidates may also be referred, if additional candidates are needed.
• Qualified candidates eligible for consideration under Schedule A or VRA in accordance with veterans’ preference rules, as applicable.
• Qualified candidates that are eligible for special hiring authorities or non-competitive hiring authorities.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.
  A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire. Please note: if any of the following types of information are included on your resume, your application package will be disqualified:
  • Classified or government sensitive information.
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, gender, religious affiliation, etc.
  • Encrypted and digitally signed documents.

  If your resume contains any of the above information, you must redact that information prior to the submission of your application.
  The following documents are required:

  • Resume

  There may be other supporting documents (Notification of Personnel Action SF-50, licenses, certification, veterans preference, etc.), depending on your answers to the questionnaire and job announcement description, that you may have to submit, please verify your application. Do not submit an OF-306 with your application.
  If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
  If you are a veteran and you are claiming veterans’ preference, you must submit a DD214