Job Description
The Human Capital Office (HCO) at NASA Headquarters (HQ) and Johnson Space Center (JSC) are seeking skilled individuals to serve as Consulting Services Deputy for the respective centers. The HCO at both centers provide a variety of human capital functional support to customers including Human Resources Business Partner (HRBP), Organizational Development and Operations Support. In addition, HQ HCO provides HRBP support to mission support organizations across the agency.
This job is open to
- Federal employees – Competitive service
Current or former competitive service federal employees.
- Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a “surplus” or “displaced” employee.
- Veterans
- Individuals with disabilities
- Military spouses
- Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
- Peace Corps & AmeriCorps Vista
- Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
- Land & base management
Certain current or former term or temporary federal employees of a land or base management agency.
Clarification from the agency
Veterans who are eligible for Veterans Employment Opportunity Act (VEOA), who are 30% or more disabled, or disabled veterans who have completed a VA training program.
This position is also open to:
•Current permanent federal employees of an excepted service agency with an OPM interchange agreement
•NASA term employees with conversion eligibility under the NASA Flexibility Act of 2004
Videos
Duties
- Provides recommendations to the Branch Chief regarding utilization of resources and identifying strategic objectives for the organization.
- Supervises employees; defines and assigns work; defines technical work requirements and milestones; evaluates accomplishments; recommends employee recognition/promotions; approves leave; takes corrective actions as appropriate.
- Evaluates the organization and employee accomplishments by accepting or rejecting work products.
- Presents and defends organization and employees work to senior management and other offices.
- Provides consultation and guidance on policies, processes and functions related to human capital programs.
- Applies the full range of subject matter principles, concepts, practices, and seasoned consultative skills to analyze, advise on and provide HR
solutions to a range of complex operational and/or strategic issues. - Perform a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees.
- Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA’s commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.
Requirements
Conditions of Employment
- Current Federal employees must meet qualifications, time in grade, and 90 days after competitive appointment requirements by the closing date of the announcement.
- A one-year supervisory probationary period may be required.
- Financial Disclosure, Drug Testing, Bargaining Unit and/or the Travel Requirements for this position may differ and be required based on the duty location/NASA Center requirements.
- Position subject to pre-employment background investigation or higher-level clearance. Investigation/Clearance may differ and be required based on the duty location/NASA Center requirements.
- Selected applicant(s) must be assigned to a duty location listed on the announcement.
Qualifications
Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.
To qualify for GS-14, you must have one year of directly related specialized experience equivalent to the GS-13 level:
- Analyzing and providing recommendations to resolve problems or issues which directly affect the accomplishment of strategic human capital program goals and objectives
- Providing guidance and direction to management officials and employees clarifying issues, and resolving conflicting guidance and operational problems
- Serving as a strategic HR consultant providing expert advice to leadership
Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit
to review NASA’s guidance on the use of AI tools during the application process.
Education
This job does not have an education qualification requirement.
Additional information
Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.
If you are a current federal employee, you must meet applicable time-in-grade requirements to be considered eligible for this position. To be eligible, you must have completed a minimum of 52 weeks in a position no more than 1 grade lower than the advertised position. (Please submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. If your eligibility for both merit promotion and/or time-in-grade cannot be determined, your application will be rated ineligible.)
Note: Time-in-grade requirements also apply to applicants who have held a non-temporary, competitive service GS position in the past year.
If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:
– Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.
– Be well qualified for this position to receive consideration. Candidates rated in the ‘Best Qualified’ category are considered well-qualified. Please see ‘How You Will Be Evaluated’ for more information.
– Submit proof that you meet the requirements for CTAP/ICTAP as indicated in ‘Required Documents’
For additional information about CTAP/ICTAP eligibility, click here –
/>
Qualified NASA term employees who have term conversion eligibility (Term Appointments | NASA) under the NASA Flexibility Act of 2004 will be referred and considered equally with other NASA permanent employees under internal competitive placement procedures.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
You will be assessed on the following competencies:
- Customer Service
- Human Capital Management
- Oral Communication
- Problem Solving
- Teamwork
- Technical Competence
- Written Communication
NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Under NASA’s quality grouping process, applicants will be assessed on the position competencies and placed in one of three groups identified and defined below:
- Best Qualified Group – Applicants who demonstrate a superior level of all evaluation criteria.
- Highly Qualified Group – Applicants who demonstrate a satisfactory level of the evaluation criteria.
- Qualified Group – Applicants who demonstrate the basic qualifications, with general knowledge, skills, and abilities.
Candidates eligible for ICTAP/CTAP, reemployment priority or priority consideration will be referred before other candidates, as necessary. If no such candidates apply or are eligible to be referred, the following candidates will be sent to the hiring official for employment consideration:
- Best Qualified merit promotion candidates. Highly Qualified merit promotion candidates may also be referred, if additional candidates are needed.
- Qualified candidates eligible for consideration under Schedule A or VRA in accordance with veterans’ preference rules, as applicable.
- Qualified candidates that are eligible for special hiring authorities or non-competitive hiring authorities.
NASA will not ask you to disclose criminal history record information during the application process or before we make a conditional/tentative offer of employment. If you apply for this position and are selected, NASA will conduct a suitability/security background investigation after you accept a tentative job offer. If you feel you are asked to disclose your criminal history before you accept a tentative offer and wish to file a complaint within 30 days, please contact:
.
- Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.
A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire. Please note: if any of the following types of information are included on your resume, your application package will be disqualified:
- Classified or government sensitive information.
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
- Encrypted and digitally signed documents.
If your resume contains any of the above information, you must redact that information prior to the submission of your application.
The following documents are required:
- Resume
There may be other supporting documents (Notification of Personnel Action SF-50, licenses, certification, veterans preference, etc.), depending on your answers to the questionnaire and job announcement description, that you may have to submit, please verify your application. Do not submit an OF-306 with your application.
If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
If you are a veteran and you are claiming veterans’ preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. For more information on veterans’ preference and possible other supporting documents that you may have to submit, please visit FedshireVets.
If you are applying for consideration under the Military Spouse Appointing Authority, you must provide:
- Spouse of a member of the armed forces on active duty: documentation showing 1) your spouse’s active duty status and 2) your marriage to the member of the armed forces (i.e., a marriage certificate or other legal documentation verifying marriage).
- Spouse of service members who incurred a 100% disability because of the service member’s active duty service: documentation showing 1) the member of the armed forces retired, or was released or discharged from active duty, with a disability rating of 100 percent; and 2) documentation of marriage to the member of the armed forces (i.e., a marriage license or other legal documentation verifying marriage).
- Spouse of service members killed while on active duty: documentation showing 1) the member was released or discharged from active duty due to his or her death while on active duty; 2) the member of the armed forces was killed while serving on active duty; 3) proof of the widow or widower’s marriage to the member of the armed forces (i.e., a marriage license or other legal documentation verifying marriage); and 4) a statement certifying that the individual seeking to use the authority is the un-remarried widow or widower of the service member.
Official documents are required at the time of appointment for verification of eligibility and qualifications.
- How to Apply
Please read the entire announcement and all the instructions before you begin an application and have all required information available. We encourage you to provide a complete description of your educational achievements and include both paid and non-paid work in the experience portion of your resume. If you submit a resume that does not contain the required information, you may lose consideration.
To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
1. To begin the application process, you will need to be logged into your USAJOBS account. If you do not have a USAJOBS account, you will need to create one before beginning the application process. Once logged in to your account, click on the “Apply” link.
2. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. We strongly encourage you to utilize the USAJOBS resume builder when creating your resume. Using the resume builder will help you ensure your resume includes important information related to your qualifications and eligibility for this position. Answer the questions presented in the application and attach all necessary supporting documentation. During the application process you can review, edit, delete and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes. Your uploaded documents may take several hours to clear the virus scan process.
3. After acknowledging you have reviewed your application package, complete the ‘Include Personal Information’ section as you deem appropriate and click to continue with the application process. You will be taken to the vacancy questionnaire which you must complete in order to apply for the position. Complete the online application, verify all required documentation is included with your application package, and submit the application.
4. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
NASA’s online application process provides step by step guidance to ensure you provide all needed information. If you are unable to apply online, please contact
for assistance. Be advised – application materials faxed, emailed, and/or mailed to NASA Headquarters will not be accepted for this announcement.
NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.
Agency contact information
NASA Shared Services Contact Center
Phone
1-877-677-2123Fax
1-866-779-6772Email
Address
NASA Headquarters
300 E St SW
Washington, DC 20546
US
Next steps
Once you submit your application package, you will receive an acknowledgement email. Throughout the process you will receive regular status updates through USAJOBS. To verify the status of your application, log into your USAJOBS account (Account Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: Application Status.
If you are found qualified, you may be referred to the hiring manager for further consideration. Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the hiring manager.
If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing a scheduled appointment, we may rescind a tentative job offer.
An official, written job offer will be issued once all requirements have been verified.
- Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Criminal history inquiries
- Equal Employment Opportunity (EEO) Policy
- Financial suitability
- New employee probationary period
- Privacy Act
- Reasonable accommodation policy
- Selective Service
- Signature and false statements
- Social security number request
Required Documents
A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire. Please note: if any of the following types of information are included on your resume, your application package will be disqualified:
- Classified or government sensitive information.
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
- Encrypted and digitally signed documents.
If your resume contains any of the above information, you must redact that information prior to the submission of your application.
The following documents are required:
- Resume
There may be other supporting documents (Notification of Personnel Action SF-50, licenses, certification, veterans preference, etc.), depending on your answers to the questionnaire and job announcement description, that you may have to submit, please verify your application. Do not submit an OF-306 with your application.
If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
If you are a veteran and you are claiming veterans’ preference, you must submit a DD214, Certificate of Release from Active Duty, which shows dates of service and discharge under honorable conditions. For more information on veterans’ preference and possible other supporting documents that you may have to submit, please visit FedshireVets.
If you are applying for consideration under the Military Spouse Appointing Authority, you must provide:
- Spouse of a member of the armed forces on active duty: documentation showing 1) your spouse’s active duty status and 2) your marriage to the member of the armed forces (i.e., a marriage certificate or other legal documentation verifying marriage).
- Spouse of service members who incurred a 100% disability because of the service member’s active duty service: documentation showing 1) the member of the armed forces retired, or was released or discharged from active duty, with a disability rating of 100 percent; and 2) documentation of marriage to the member of the armed forces (i.e., a marriage license or other legal documentation verifying marriage).
- Spouse of service members killed while on active duty: documentation showing 1) the member was released or discharged from active duty due to his or her death while on active duty; 2) the member of the armed forces was killed while serving on active duty; 3) proof of the widow or widower’s marriage to the member of the armed forces (i.e., a marriage license or other legal documentation verifying marriage); and 4) a statement certifying that the individual seeking to use the authority is the un-remarried widow or widower of the service member.
Official documents are required at the time of appointment for verification of eligibility and qualifications.
How to Apply
Please read the entire announcement and all the instructions before you begin an application and have all required information available. We encourage you to provide a complete description of your educational achievements and include both paid and non-paid work in the experience portion of your resume. If you submit a resume that does not contain the required information, you may lose consideration.
To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
1. To begin the application process, you will need to be logged into your USAJOBS account. If you do not have a USAJOBS account, you will need to create one before beginning the application process. Once logged in to your account, click on the “Apply” link.
2. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. We strongly encourage you to utilize the USAJOBS resume builder when creating your resume. Using the resume builder will help you ensure your resume includes important information related to your qualifications and eligibility for this position. Answer the questions presented in the application and attach all necessary supporting documentation. During the application process you can review, edit, delete and update your information. We’ll automatically save your progress as you go, so you won’t lose any changes. Your uploaded documents may take several hours to clear the virus scan process.
3. After acknowledging you have reviewed your application package, complete the ‘Include Personal Information’ section as you deem appropriate and click to continue with the application process. You will be taken to the vacancy questionnaire which you must complete in order to apply for the position. Complete the online application, verify all required documentation is included with your application package, and submit the application.
4. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
NASA’s online application process provides step by step guidance to ensure you provide all needed information. If you are unable to apply online, please contact
for assistance. Be advised – application materials faxed, emailed, and/or mailed to NASA Headquarters will not be accepted for this announcement.
NASA provides reasonable accommodations to applicants with disabilities. If you are an applicant with a disability and need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact center listed on the job vacancy announcement. The decision on granting reasonable accommodations will be on a case-by-case basis.
Agency contact informat..Job text has been truncated here but will be shown when you apply.
Recommended Skills
- Artificial Intelligence
- Communication
- Consulting
- Customer Service
- Finance
- Human Resources