Supervisory IT Cybersecurity Specialist (Direct Hire)

As a Supervisor, Security Operations Service Area Manager within the NASA Cyber Security Service Line, Cyber Security and Privacy Division, you will be responsible for the day-to-day cyber security operations leadership leading the Security Operations Service Area, Security Operations Center, and Cybersecurity Incident Response Team. You will lead a team of distributed cyber security operations experts in conducting defensive cyberspace operations and cybersecurity incident response.

This job is open to

• The public
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

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Duties

• Manage the planning, direction, and execution of Cyber Security Operations Service Area; and providing administrative and technical oversight to subordinate staff.
• Plan, develop, and implement Service Area and program requirements in the areas of work force management, budgets, schedules, and contracts to improve the effectiveness and value of NASA Security Operations services.
• Lead NASA’s Security Operations Center to perform proactive 24/7/365 cybersecurity monitoring, detection, prevention, protection, mitigation, and remediation services; and reactively respond to, mitigate, and remediate cybersecurity incidents.
• Lead the Cybersecurity Incident Response Team in performing cybersecurity incident response, digital forensics, and cyber threat hunting; and reactively respond to, mitigate, and remediate security incidents.
• Work with stakeholders to propose or develop highly effective solutions for resolving computer security incidents and ensure compliance through tools and processes that enable proactive activities to prevent or respond to cyber incidents.
• Manage ongoing cyber threats against the NASA enterprise and respond to network/system breaches (actual or attempted intrusion, computer viruses, worms, Trojan horses, etc.), utilizing in-depth knowledge of Defensive Cyber Operations principles.
• Maintain and leverage a robust network of cyber defenders as well as other intelligence components to better understand identified intrusion sets and deviations and to build better defensive cybersecurity operations strategies.
• Perform a full range of supervisory duties which includes assigning and evaluating work; recommending personnel actions; taking disciplinary actions; and identifying training needs and developing employees.
• Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA’s commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

Conditions of Employment

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background security investigation.
• You must meet qualifications requirements by the closing date of this announcement.
• If selected, you will be required to complete a financial disclosure statement.
• A one-year supervisory probationary period may be required.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work.

To qualify for GS-15, you must have one year of directly related specialized experience equivalent to the GS-14 level:

• Leading a geographically distributed cyber organization including planning, developing, and implementing cybersecurity requirements in the areas of work force management, budgets, schedules, and contracts;
• Working with stakeholders to develop highly effective solutions for resolving cybersecurity incidents and ensuring compliance through tools and processes that enable proactive activities to prevent or respond to cyber incidents;
• Maintaining and leveraging a robust network of cyber defenders as well as intelligence components to better understand identified intrusion sets and deviations and to build better defensive cybersecurity operations strategies.

AND

You MUST also have IT-related experience demonstrating each of the four competencies listed below:

1. Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
2. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job.

NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA’s guidance on the use of AI tools during the application process.

Education

This job does not have an education qualification requirement.

Additional information

Additional selections may be made for similar positions across NASA within the local commuting area(s) of the location(s) identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) within NASA. CTAP/ICTAP will be cleared for any additional selection from this announcement.

If you have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP), you must:

– Indicate your eligibility when applying for a position. The questionnaire asks you to identify your ICTAP/CTAP eligibility.

– Meet the minimum qualifications requirements for the position

– Submit proof that you meet the requirements for CTAP/ICTAP as indicated in ‘Required Documents’

For additional information about CTAP/ICTAP eligibility, click here – https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/#ictap.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Direct Hire Authority: These positions will be filled through the Office of Personnel Management’s Direct Hire Authority. Category rating and veterans’ preference will not be considered in evaluating applicants. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.

Veterans: Under the provisions of Direct Hire Authority, veterans’ preference does not apply. However, applicants who are eligible for veterans’ preference are encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). For more information please see: Veterans’ Preference information on the FedsHireVets website.

You will be evaluated for this position based on how well you meet the qualifications and eligibility requirements listed in this vacancy announcement. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

You will be assessed on the following competencies:

• Information Systems Security Certification
• Information Systems/Network Security
• Strategic Thinking
• Technical Competence
• Attention to Detail
• Customer Service
• Decision Making
• Leadership
• Oral Communication
• Problem Solving
• Stress Tolerance

NASA considers paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

NASA will not ask you to disclose criminal history record information during the application process or before we make a conditional/tentative offer of employment. If you apply for this position and are selected, NASA will conduct a suitability/security background investigation after you accept a tentative job offer. If you feel you are asked to disclose your criminal history before you accept a tentative offer and wish to file a complaint within 30 days, please contact: Agency-FCCJ[redacted]

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  Review our benefits
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.
  A complete application package includes a resume, required documents and completion of the vacancy announcement questionnaire. Please see this guidance: What to include in your resume. Your resume should describe your specialized experience and support your answers to the vacancy announcement questionnaire. If you are using a Curriculum Vitae (CV) as a resume, it must meet all requirements listed above for a complete resume package. Please note: if any of the following types of information are included on your resume, your application package will be disqualified:
  • Classified or government sensitive information.
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, gender, religious affiliation, etc.
  • Encrypted and digitally signed documents.

  If your resume contains any of the above information, you must redact that information prior to the submission of your application.
  The following documents are required:

  • Resume

  There may be other supporting documents (licenses, certification, veterans preference, etc.), depending on your answers to the questionnaire and job announcement description, that you may have to submit, please verify your application. Do not submit an OF-306 with your application.
  If you are a surplus or displaced employee (CTAP and ICTAP), submit proof that you meet the requirements for CTAP/ICTAP. This includes copies of your agency notice, most recent Performance Rating and most recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
  Official documents are required at the time of appointment for verification of eligibility and qualifications.

• How to Apply
  Please read the entire announcement and all the instructions before you begin an application and have all required information available. We encourage you to provide a complete description of your educational achievements and include both paid and non-paid work in the experience portion of your resume. If you submit a resume that does not contain the required information, you may lose consideration.
  To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below.
  The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
  1. To begin the application process, you will need to be logged into your USAJOBS account. If you do not have a USAJOBS account, you will need to create one before beginning the application process. Once logged in to your account, click on the “Apply” link.
  2. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. We strongly encourage you to utilize the USAJOBS resume builder when creating your resume. Using the resume builder will help you ensure your